From 15 September 2026 onwards, we will introduce OmaPosti for our consumer customers, which allows us to send energy-related invoices and contract confirmations to our customers electronically, instead of paper mail. The advantages of OmaPosti compared to paper mail are speed and security. Invoices are no longer lost nor due dates forgotten in the midst of the hustle and bustle of everyday life.
The majority of Finns use OmaPosti to receive postal parcels and letters delivered by Posti. OmaPosti can be used both on a smartphone through the OmaPosti application or on a computer from the OmaPosti website.
Creating a user account requires strong authentication. This allows us to ensure that the information of the invoices and confirmations we send is shown to the correct recipient. When you receive an invoice or letter in OmaPosti, you can receive a notification in both the application and your email. You can also partly influence who you receive invoices and letters from. You can edit the sender settings in OmaPosti settings.
How to start using OmaPosti:
OmaPosti mobile application
- Download the OmaPosti mobile app to your phone from the AppStore or GooglePlay.
- Open the app and click on the link “Create a Posti user account”. Prepare to identify yourself.
- Continue to OmaPosti.
If you already have a Posti user account, you can use it to log in directly to the service. When you use it for the first time, select the settings that suit you. You can change the settings later.
Online version of OmaPosti
- Go to page posti.fi/en/omaposti.
- Click on the link “Create account”. Prepare to identify yourself.
- Continue to OmaPosti by logging in.
To receive Nurmijärven Sähkö’s invoices and contract confirmations in OmaPosti, make sure to choose that you want to receive your mail digitally whenever possible in the service’s settings. You can also choose whether you want digital mail from all senders or only from certain senders. The sender’s name will appear in the sender list when the sender has tried to send you digital mail to OmaPosti for the first time.
Posti’s customer service will help you with questions related to OmaPosti. They can be reached, for example, through the chat function of the OmaPosti application or by phone at 0100 5577.