Contact information

Customer service

On-call service 24 h 0800 181 811

Our Customer service is open on weekdays from 8 am to 4 pm.
Exceptions: Eves of public holidays from 8 am to 3 pm and summer holidays (1 June to 15 August) Mon-Fri from 9 am to 3 pm.

Services offered online
Handle the most common electricity-related matters in the Online Service.
The most convenient way to see the status of open invoices and related costs is directly in the MyRopo service.

Contract matters and electricity sales
Tel. (09) 8780 7300
asiakaspalvelu@nurmijarvensahko.fi

Invoicing
Contacts related to the content of the invoice:
Nurmijärven Sähkö’s Customer service
Tel. (09) 8780 7300
asiakaspalvelu@nurmijarvensahko.fi

Contacts related to the payment of the invoice:
Ropo Oy
Tel. (09) 4246 1361
www.myropo.fi

Payment control
Tel. (09) 8780 7226
perinta@nurmijarvensahko.fi

Technical customer service for electricity distribution
Our Technical customer service is open on weekdays from 9 am to 10:30 am and from noon to 3 pm.
tekninenasiakaspalvelu@nurmijarvensahko.fi
Tel. (09) 8780 7400

Technical customer service for district heating
Tel. (09) 8780 7212

Energy advisor
Tel. (09) 878 071
energianeuvoja@nurmijarvensahko.fi