Become a customer of Nurmijärven Sähkö!

  • Excellent and personal customer service
  • Help with a wide range of energy issues from our energy advisor
  • Monitoring electricity consumption in the Venla service
  • Varying topical benefits

Electricity sales contracts

At its best, an electricity sales contract is one that allows you to get electricity to your home or place of business as cheaply and carefree as possible. When you sign an electricity sales contract with us, we will take care of the termination of your current contract. Compare the options below and make an electricity sales contract with us!

Compare the options below and sign an electricity sales contract with us!

Browse our products

SPOT-price +
Margin

0,39 c/kWh

Basic fee 6,99 €/month

Prices include 25,5 % VAT.

You pay for electricity according to the market price. You can get additional savings by directing your consumption to the cheapest hours. The product is suitable for those who use more electricity.

Yleissähkö muuttuva

Until 31.03.2028

Fixed-term

50% fixed fee / 50% SPOT-priced

Energy fee 8,45 c/kWh


SPOT price + margin 0,59 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

Yleissähkö Muuttuva is a product that combines the features of fixed-fee and SPOT-priced electricity.

Yleissähkö

Until 31.03.2028

Fixed-term

Energy fee

8,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2028

Fixed-term

Energy fee

Winter weekday 11,55 c/kWh


Other times 6,90 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Until 31.03.2028

Fixed-term

Energy fee

Day 11,45 c/kWh


Night 6,80 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

Tuulisähkö

Until 31.03.2028

Fixed-term

Energy fee

9,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Tuulisähkö on kestävästi tuotettua uusiutuvaa energiaa, joka tarjoaa ekologisen ja ympäristöystävällisen vaihtoehdon sähkönkulutuksen kattamiseen.

Pörssisähkö

Open-ended

SPOT-price +
Margin

0,59 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

You pay for electricity according to the market price. You can get savings by directing your consumption to the cheapest times of day. Margin from 1.2.2025 0.59 cents/kWh.

SPOT-price +

Margin 0,59 c/kWh


Wind energy surcharge 1,01 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

Yleissähkö

Until 31.03.2027

Fixed-term

Energy fee

9,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2027

Fixed-term

Energy fee

Winter weekday 12,55 c/kWh


Other times 7,90 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Kausisähkö is well suited for electric heating customers, companies and agricultural sites with an electricity consumption of more than 13,000 kWh/year

Aikasähkö

Until 31.03.2027

Fixed-term

Energy fee

Day 12,45 c/kWh


Night 7,80 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

Yleissähkö

Open-ended

Energy fee

20,23 c/kWh

Basic fee 2,99 €/month

Prices include 25,5 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Open-ended

Energy fee

Winter weekday 27,68 c/kWh


Other times 16,14 c/kWh

Basic fee 4,00 €/month

Prices include 25,5 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Open-ended

Energy fee

Day 27,57 c/kWh


Night 16,04 c/kWh

Basic fee 4,00 €/month

Prices include 25,5 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

SPOT price minus processing fee
Processing fee:

-0,60 c/kWh

Basic fee 0,00 /month

Prices include 0 % VAT.

We buy electricity from customers that also have an electricity sales contract with Nurmijärven Sähkö.

Yleissähkö muuttuva

Until 31.03.2028

Fixed-term

50% fixed fee / 50% SPOT-priced

Energy fee 8,45 c/kWh


SPOT price + margin 0,59 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

Yleissähkö Muuttuva is a product that combines the features of fixed-fee and SPOT-priced electricity.

Yleissähkö

Until 31.03.2028

Fixed-term

Energy fee

8,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2028

Fixed-term

Energy fee

Winter weekday 11,55 c/kWh


Other times 6,90 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Until 31.03.2028

Fixed-term

Energy fee

Day 11,45 c/kWh


Night 6,80 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

Tuulisähkö

Until 31.03.2028

Fixed-term

Energy fee

9,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Tuulisähkö on kestävästi tuotettua uusiutuvaa energiaa, joka tarjoaa ekologisen ja ympäristöystävällisen vaihtoehdon sähkönkulutuksen kattamiseen.

Yleissähkö

Until 31.03.2027

Fixed-term

Energy fee

9,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2027

Fixed-term

Energy fee

Winter weekday 12,55 c/kWh


Other times 7,90 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Kausisähkö is well suited for electric heating customers, companies and agricultural sites with an electricity consumption of more than 13,000 kWh/year

Aikasähkö

Until 31.03.2027

Fixed-term

Energy fee

Day 12,45 c/kWh


Night 7,80 c/kWh

Basic fee 5,59 €/month

Prices include 25,5 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

SPOT-price +
Margin

0,39 c/kWh

Basic fee 6,99 €/month

Prices include 25,5 % VAT.

You pay for electricity according to the market price. You can get additional savings by directing your consumption to the cheapest hours. The product is suitable for those who use more electricity.

Pörssisähkö

Open-ended

SPOT-price +
Margin

0,59 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

You pay for electricity according to the market price. You can get savings by directing your consumption to the cheapest times of day. Margin from 1.2.2025 0.59 cents/kWh.

SPOT-price +

Margin 0,59 c/kWh


Wind energy surcharge 1,01 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

Yleissähkö

Open-ended

Energy fee

20,23 c/kWh

Basic fee 2,99 €/month

Prices include 25,5 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Open-ended

Energy fee

Winter weekday 27,68 c/kWh


Other times 16,14 c/kWh

Basic fee 4,00 €/month

Prices include 25,5 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Open-ended

Energy fee

Day 27,57 c/kWh


Night 16,04 c/kWh

Basic fee 4,00 €/month

Prices include 25,5 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

SPOT price minus processing fee
Processing fee:

-0,60 c/kWh

Basic fee 0,00 /month

Prices include 0 % VAT.

We buy electricity from customers that also have an electricity sales contract with Nurmijärven Sähkö.

SPOT-price +
Margin

0,39 c/kWh

Basic fee 6,99 €/month

Prices include 25,5 % VAT.

You pay for electricity according to the market price. You can get additional savings by directing your consumption to the cheapest hours. The product is suitable for those who use more electricity.

Pörssisähkö

Open-ended

SPOT-price +
Margin

0,59 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

You pay for electricity according to the market price. You can get savings by directing your consumption to the cheapest times of day. Margin from 1.2.2025 0.59 cents/kWh.

SPOT-price +

Margin 0,59 c/kWh


Wind energy surcharge 1,01 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

Tuulisähkö

Until 31.03.2028

Fixed-term

Energy fee

9,45 c/kWh

Basic fee 4,99 €/month

Prices include 25,5 % VAT.

Tuulisähkö on kestävästi tuotettua uusiutuvaa energiaa, joka tarjoaa ekologisen ja ympäristöystävällisen vaihtoehdon sähkönkulutuksen kattamiseen.

SPOT-price +

Margin 0,59 c/kWh


Wind energy surcharge 1,01 c/kWh

Basic fee 4,05 €/month

Prices include 25,5 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

SPOT price minus processing fee
Processing fee:

-0,60 c/kWh

Basic fee 0,00 /month

Prices include 0 % VAT.

We buy electricity from customers that also have an electricity sales contract with Nurmijärven Sähkö.

SPOT-price +
Margin

0,31076 c/kWh

Basic fee 5,57 €/month

Prices include 0 % VAT.

You pay for electricity according to the market price. You can get additional savings by directing your consumption to the cheapest hours. The product is suitable for those who use more electricity.

Yleissähkö Muuttuva

Until 31.03.2028

Fixed-term

50% fixed fee / 50% SPOT-priced

Energy fee 6,73307 c/kWh


SPOT price + margin 0,47012 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

Suitable for customers who want to benefit from fluctuations in the SPOT prices, but at the same time secure part of their consumption with a fixed-fee contract. Margin from 1.2.2025 0.59 cents/kWh.

Yleissähkö

Until 31.03.2028

Fixed-term

Energy fee

6,73307 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2028

Fixed-term

Energy fee

Winter weekday 9,20319 c/kWh


Other times 5,49801 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Until 31.03.2028

Fixed-term

Energy fee

Day 9,12351 c/kWh


Night 5,41833 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

Tuulisähkö

Until 31.03.2028

Fixed-term

Energy fee

7,52988 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

We offer our electricity sales customers wind power that is fully produced at our co-owned wind farms in Finland.

Pörssisähkö

Open-ended

SPOT-price +
Margin

0,47012 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

You pay for electricity according to the market price. You can get savings by directing your consumption to the cheapest times of day. Margin from 1.2.2025 0.59 cents/kWh.

SPOT-price +

Margin 0,47012 c/kWh


Wind energy surcharge 0,80478 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

Yleissähkö

Until 31.03.2027

Fixed-term

Energy fee

7,52988 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2027

Fixed-term

Energy fee

Winter weekday 10,00000 c/kWh


Other times 6,29482 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Until 31.03.2027

Fixed-term

Energy fee

Day 9,92032 c/kWh


Night 6,21514 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

Yleissähkö

Open-ended

Energy fee

16,11952 c/kWh

Basic fee 2,38 €/month

Prices include 0 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Open-ended

Energy fee

Winter weekday 22,05578 c/kWh


Other times 12,86056 c/kWh

Basic fee 3,19 €/month

Prices include 0 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Open-ended

Energy fee

Day 21,96813 c/kWh


Night 12,78088 c/kWh

Basic fee 3,19 €/month

Prices include 0 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

SPOT price minus processing fee
Processing fee:

-0,60000 cents/kWh

Basic fee 0,00 €/month

Prices include 0 % VAT.

We buy electricity from customers that also have an electricity sales contract with Nurmijärven Sähkö. How much does electricity cost? The price depends, among other things, on how much electricity you use and what type of housing you have. Check out the prices and different electricity products!


Yleissähkö Muuttuva

Until 31.03.2028

Fixed-term

50% fixed fee / 50% SPOT-priced

Energy fee 6,73307 c/kWh


SPOT price + margin 0,47012 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

Suitable for customers who want to benefit from fluctuations in the SPOT prices, but at the same time secure part of their consumption with a fixed-fee contract. Margin from 1.2.2025 0.59 cents/kWh.

Yleissähkö

Until 31.03.2028

Fixed-term

Energy fee

6,73307 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2028

Fixed-term

Energy fee

Winter weekday 9,20319 c/kWh


Other times 5,49801 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Until 31.03.2028

Fixed-term

Energy fee

Day 9,12351 c/kWh


Night 5,41833 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

Tuulisähkö

Until 31.03.2028

Fixed-term

Energy fee

7,52988 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

We offer our electricity sales customers wind power that is fully produced at our co-owned wind farms in Finland.

Yleissähkö

Until 31.03.2027

Fixed-term

Energy fee

7,52988 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Until 31.03.2027

Fixed-term

Energy fee

Winter weekday 10,00000 c/kWh


Other times 6,29482 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Until 31.03.2027

Fixed-term

Energy fee

Day 9,92032 c/kWh


Night 6,21514 c/kWh

Basic fee 4,45 €/month

Prices include 0 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

SPOT-price +
Margin

0,31076 c/kWh

Basic fee 5,57 €/month

Prices include 0 % VAT.

You pay for electricity according to the market price. You can get additional savings by directing your consumption to the cheapest hours. The product is suitable for those who use more electricity.

Pörssisähkö

Open-ended

SPOT-price +
Margin

0,47012 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

You pay for electricity according to the market price. You can get savings by directing your consumption to the cheapest times of day. Margin from 1.2.2025 0.59 cents/kWh.

SPOT-price +

Margin 0,47012 c/kWh


Wind energy surcharge 0,80478 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

Yleissähkö

Open-ended

Energy fee

16,11952 c/kWh

Basic fee 2,38 €/month

Prices include 0 % VAT.

Yleissähkö is best suited for customers whose electricity consumption is low (less than 13,000 kWh/year).

Kausisähkö

Open-ended

Energy fee

Winter weekday 22,05578 c/kWh


Other times 12,86056 c/kWh

Basic fee 3,19 €/month

Prices include 0 % VAT.

Suitable for customers with electricity consumption of more than 13,000 kWh/year. If the highest electricity consumption does not occur on winter weekdays, Kausisähkö is the best choice.

Aikasähkö

Open-ended

Energy fee

Day 21,96813 c/kWh


Night 12,78088 c/kWh

Basic fee 3,19 €/month

Prices include 0 % VAT.

Aikasähkö is a combination of daytime and nighttime electricity, suitable, for example, for electric heaters and property owners who use electricity mostly at night.

SPOT price minus processing fee
Processing fee:

-0,60000 cents/kWh

Basic fee 0,00 €/month

Prices include 0 % VAT.

We buy electricity from customers that also have an electricity sales contract with Nurmijärven Sähkö. How much does electricity cost? The price depends, among other things, on how much electricity you use and what type of housing you have. Check out the prices and different electricity products!


SPOT-price +
Margin

0,31076 c/kWh

Basic fee 5,57 €/month

Prices include 0 % VAT.

You pay for electricity according to the market price. You can get additional savings by directing your consumption to the cheapest hours. The product is suitable for those who use more electricity.

Pörssisähkö

Open-ended

SPOT-price +
Margin

0,47012 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

You pay for electricity according to the market price. You can get savings by directing your consumption to the cheapest times of day. Margin from 1.2.2025 0.59 cents/kWh.

SPOT-price +

Margin 0,47012 c/kWh


Wind energy surcharge 0,80478 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

Tuulisähkö

Until 31.03.2028

Fixed-term

Energy fee

7,52988 c/kWh

Basic fee 3,98 €/month

Prices include 0 % VAT.

We offer our electricity sales customers wind power that is fully produced at our co-owned wind farms in Finland.

SPOT-price +

Margin 0,47012 c/kWh


Wind energy surcharge 0,80478 c/kWh

Basic fee 3,23 €/month

Prices include 0 % VAT.

Pörssisähkö Tuuli is sustainably produced 100% renewable energy. The energy price of the product changes every fifteen minutes. Margin from 1.2.2025 0.59 cents/kWh.

SPOT price minus processing fee
Processing fee:

-0,60000 cents/kWh

Basic fee 0,00 €/month

Prices include 0 % VAT.

We buy electricity from customers that also have an electricity sales contract with Nurmijärven Sähkö. How much does electricity cost? The price depends, among other things, on how much electricity you use and what type of housing you have. Check out the prices and different electricity products!


Electricity products

How much does electricity cost? The price depends, among other things, on how muchelectricity you use and what type of housing you have. Check out the prices and different electricity products!


Invoicing

Nurmijärven Sähkö Oy invoices customers for electricity sales and district heating, and Nurmijärven Sähköverkko Oy for electricity distribution. Because Nurmijärven Sähköverkko operates as a local distribution network company in the Nurmijärvi area, local customers of Nurmijärven Sähkö always pay for electricity sales and distribution with the same invoice.

Paying invoices

You can choose a paperless e-invoice, a Kivra digital invoice or a paper invoice as the invoicing method.

Due date and payment plan

Our payment control is handled by Ropo Oy. In the MyRopo service, you can postpone the due date of your invoice or make a payment plan for your invoice.

Cancellation of a contract

You can cancel your electricity sales contract with Nurmijärven Sähkö within 14 days of signing the contract without giving a reason.

Need help? Contact us!

You can reach our Customer service by email at asiakaspalvelu@nurmijarvensahko.fi or by phone at 09 8780 7300. You can also contact us via the chat service. We serve you at our visiting office on weekdays from 8 am to 4 pm (on the eve of public holidays and in the summer between 1 June–15 August Mon-Fri 9 am to 3 pm).

Frequently asked questions

Are you moving? Do you know how you can monitor your energy consumption? You can find answers to the most common questions, such as those related to invoicing and contracts, here:

Energy advisor at your service

Our energy advisor helps our customers in matters related to energy: electricity, heating and transport. You can reach our energy advisor through our switchboard (09) 878 071 and by email at energianeuvoja@nurmijarvensahko.fi. You can also make an appointment at our office in advance. The energy advisor makes home visits in our network area and surrounding areas. Some of the services are free of charge for our customers.